To the Charlotte's Web community and to folks who want to learn more,
We’d like to have a heart to heart about something that is constantly on our minds and we’d like you to know.
You might notice something missing from blog posts and our responses to comments both on our blog and social media channels. Namely, details about what CW products do for specific health issues.
We are not trying to be generic or evasive.
Our silence on this is an act of caring and having our customers’ best interest at heart.
How can that be?
To be in good standing with the Food and Drug Administration (FDA) regulations, we simply cannot make disease claims or speak directly about the treatment of disease.
You might find it interesting that our compliance with FDA regulations is not because our products are extracted from hemp (which has been federally legal in all 50 states since 2014). Our integrity is based on our classification as a dietary supplement, and the rules that govern all supplements concerning disease claims.
These strict guidelines come with severe penalties and we’re not willing to risk our customers’ access to our products, so we forgo direct communication opportunities. We abide by these policies, for the good of each and every person taking Charlotte’s Web.
The bottom line - Regardless of the amount of research-backed studies around cannabinoids, the FDA could revoke our ability to sell Charlotte Web if they felt we were speaking too specifically about the way our proprietary extract could benefit your health. And with that, we've nearly said too much.
So know this - when we refer you to trusted resources like the Realm of Caring or any other educational organizations, we're directing you to representatives who may address your questions with specifics, but won’t jeopardize the wellbeing of our many users who rely on Charlotte’s Web for daily function.
What can you do?
Become a valuable community voice! Our customers and followers can respond to each other in comments on our blog and social media. While we're not allowed to endorse any testimonials (more FDA restrictions), you can share your personal experience with others, or ask other CW users how they incorporate our extracts into their health protocols.
Follow us on social media. A good deal of community chatter happens on different social media channels. Also, we’re continually sharing content around general health and wellness that can boost your routine.
Reach out the Realm of Caring, who is familiar with Charlotte’s Web as well as your health care provider or your preferred trusted resource.
Read the CW blog! There’s tons of helpful information right at your fingertips. Check out posts that will give you foundational understanding of using extracts like CW: The Endocannabinoid System, The Difference Between Hemp, Marijuana and CW, When Will I See Results From CW and more.
We want you to find answers to your questions. We're thankful many of you do comment on our blogs and share feedback about what's worked for you. Your healthy journey is incredibly valuable to other community members as they go through their own.
Your experience matters to others, so keep up those blog comments!
The CW crew