Join the family
Charlotte's web is a family-owned company and the exclusive maker of The World's Most Trusted Hemp Extract™.
Stay in the loop with hemp news, product tips and special offers!
HOW IT WORKS
To subscribe to a product, select the “Autoship & Save 5%” button on any applicable product. Once you click that button, select the frequency of your subscription - every two weeks or monthly. Your initial order will be processed within 2 business days of completing your order. Your Autoship order will continue to be placed every two weeks or monthly (depending on your chosen preference) based on the date you placed your initial order. You must register for a Charlotte's Web account on our website in order to subscribe to products.
You’re in complete control of your subscription. You can cancel or skip your CW Subscriptions at any time. You will receive a notification two days prior to your shipment being processed reminding you that you will soon be receiving your order.
Set it and forget it. We encourage you to use our subscription program as a way to put your regular CW orders on autopilot. With that in mind, if possible, we recommend using a credit card that is not near expiration. In the event that your credit card is about to expire, we will notify you two weeks prior to expiration to remind you to update your credit card information in order to receive your subscription on time.
UPDATE OR CHANGE PAYMENT METHOD
To update or change the credit card associated with your subscription, log into your CW Hemp account and click the "My Credit Cards" tab in the customer account view. Add, remove or update your credit card information. After making changes to your credit card in the "My Credit Card" tab, you'll need to associate that card with your subscription. To do so, click the "My Product Subscriptions" tab and associate your credit card to your subscription.
Subscription orders are only processed with ground shipping. Ground shipping is free on subscriptions over $74.99.
REWARDS POINTS AND OTHER PROMOTIONS
You earn CW Loves Reward Points on both one-time purchase and subscription orders! Reward Points can only be redeemed on non-subscription product purchases. Rewards Points cannot be redeemed to an orders with a combination of one-time purchases + subscription order in the cart. We suggest redeeming your points at regular intervals, as they expire 365 days after earning them.
Other promotions, discount codes or limited time offerings cannot be combined with CW Subscriptions.